Support system
Service policy－Deliver Customer Satisfaction－
In addition to providing the proper vacuum conditions which meet every customer’s needs, Osaka Vacuum strives to consult with the customer so that best solution suitable for the application is delivered with the highest reliability and quality along with our after-sales service. In this rapidly expanding global economy, international regulations and compliances are required. We are constantly motivated to acquire international certifications such as ISO 14000 and phase the designs of our products with environmental consideration.
Meet Customer’s Application
Vacuum conditions are constructed with apparatus around the vacuum pumps. Osaka Vacuum seeks the best solutions to meet each customer’s needs with the best vacuum equipment, instruments and components.
Sufficient Customer Support
In the case of industrial equipment, it is mutually important to comprehend the customer’s needs. From our consultation with the customer based upon vacuum technologies, we are able to provide the best vacuum systems and after-sales service which meet the customer application requirement.
Conformity to International Standards
There are plenty international regulations in this globalized economy. Osaka Vacuum constantly follows the updated international standards, not limited to only ISO14000, but also regulations of product, national security, remittance service, quarantine measures and customs. Moreover, we cooperate with leading patent offices, lawyers and accountants to achieve the prompt and proper legal actions regarding international standards.
Repair and Service Centers in Japan
Sales Locations in Japan
Osaka head office
Tokyo Main Office
Nagoya office
Global Support Network
Overseas Repair and Service Centers
Overseas Repair Service Agencies
U.S.A.
U.S.A.
Europe
Ebara Precision Machinery Europe GmbH
2 Cochrane Square Brucefield Ind. Park, GB-Livingston, West Lothian EH54 9DR, U.K.
Email: cpeachey@ebara-pm.eu
Korea
Taiwan
Thailand
HI-TECH VACUUM SERVICES (THAILAND) CO., LTD.
111/20 Moo 2 Phaholyothin Road KM. 56, Tambon Lamsai Amphur Wangnoi, Changwat Pranakorn Sri Ayutthaya 13170 Thailand
Email: main@htvst.com
Overseas Sales Locations
Overseas Sales Distributors
Taiwan
